PRIVACY POLICY

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PRIVACY POLICY

At Odorium, we are committed to protecting your privacy and ensuring a safe online experience when you shop with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our website and services, you consent to the data practices described below.

1. Information We Collect

We collect different types of information to provide a personalized and seamless experience for our customers. The information we may collect includes:

Personal Information: When you place an order, create an account, or contact us for support, we may collect your name, email address, phone number, shipping address, payment information, and order history.
Non-Personal Information: We also collect data such as your IP address, browser type, device information, and browsing activity on our website to improve our service and user experience.

2. How We Use Your Information

The information we collect helps us provide a better shopping experience and is used for the following purposes:

Order Fulfillment: To process your orders, manage payments, and deliver your products.
Customer Support: To assist with inquiries, provide support, and resolve any issues related to your orders.
Marketing & Communications: With your consent, we may send promotional emails, newsletters, or product updates. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email.
Website Enhancement: To improve our website’s functionality, personalize your shopping experience, and monitor site performance.

3. Data Security

We take the security of your personal data seriously and use industry-standard encryption technology to protect your information during transactions. However, please be aware that no method of online transmission or electronic storage is entirely secure. While we strive to protect your personal data, we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who help us operate our website, process payments, and fulfill orders. These third parties are bound by strict confidentiality agreements and are only authorized to use your information for specific purposes related to the services we provide.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies are small files stored on your device that help us provide a more personalized experience. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of some parts of our website.

6. Your Choices & Rights

As a customer of Odorium, you have the following rights regarding your personal information:

Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.
Access & Update Your Information: You can access, review, or update your personal information by logging into your account or by contacting us.
Data Deletion: You may request to delete your personal data by contacting us directly. We will process your request as required by applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Odorium. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Odorium does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information from our records.

9. Changes to This Privacy Policy

We may update or change this Privacy Policy from time to time. Any changes will be reflected on this page, and the updated policy will take effect as soon as it is posted. We encourage you to review this policy periodically to stay informed about how we protect your information.